Through my work at Intel Corp I learned the power of constructive confrontation, of removing the person out of the problem and resolving the issue at hand exclusively. This way the heated exchange focuses on safeguarding the relationship and just focuses on the problem alone. Whenever there is a heated exchange happening, I believe in not hitting when the iron is hot as I’ve learned in the anger management techniques I’ve gathered from working at DVRC in Oregon. This was essential to utilize at work and life equally for the last several years. Anger can be useful and that has become clear over the many years. Understanding that anger is a secondary emotion and working with the nuances of the emotion underlying, helps me focus on the emotional awareness as well as taking care of my anger in the moment in the earnest way as possible. Believing the process and allowing my body and mind to connect and synergize the embodied feeling, helps me acknowledge the way my body is responding to the situation. The flight or fight or freeze responses take a back seat as I bring the awareness to the emotional experience rather than the urge to do something in the heat of the moment, which I could later repent for acting on impulsivity. This strategy is corroborated in the crucial conversations book, of identifying what we really want out of ourselves, the other person as well as the relationship between the people involved in the conflict.Reference:
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